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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pnt btr

July 1, 2024

5  out of  5
rating by pnt btr
"Randy Meservey is always gracious and inevitably responds to my texts (even if i gripe about rising insurance rates in vegas)!🙃 his office help is also on top of it! the rates are the best i can find!"
We responded:
"Thank you for the kind words. You always make me laugh and it is not a bother discussing rising insurance rates. It is always a pleasure communicating with you! "
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kamila miranda

June 5, 2024

5  out of  5
rating by kamila miranda
"Randy is efficient and kind and explaining everything clearly which I appreciate!"
We responded:
"Thank you Kamila for the kind words! It is both an honor and a pleasure doing business with you. I appreciate that you took the time to leave a review. "
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Linda Gehner

February 25, 2024

5  out of  5
rating by Linda Gehner
"Randy is exceptional! Answers all insurance questions & knows the best policies for our needs!"
We responded:
"Thank you Linda! It is an honor to be your insurance agant."
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Jason Panaligan

May 26, 2023

5  out of  5
rating by Jason Panaligan
"Randy's office has been taking care of all my parent's insurance needs for the last 20yrs. When they moved to Las Vegas after retirement from San Francisco, my parents wanted the best coverage, at the most affordable rate for their living situation. Randy and especially his assistant Karen, took the time to sit down and thoroughly explain what they were dealing with and any updates their plans would have. Randy and Karen grew to be that of a family friend of sorts and not just a face for service. That's what made his office stick out from the average insurance agent and that's what any family would want when dealing with someone you're putting your trust and good faith in for peace of mind. Go to Randy's office for the best in town customer service and sincerity!"
We responded:
"Thank you so much for the kind words Jason. We are here for you now and hopefully many years to come! Randy"
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Lauryn Zarikta

February 6, 2023

5  out of  5
rating by Lauryn Zarikta
"Randy's team has been a pleasure to work with over the years! Karen has been very responsive, friendly and knowledgeable. I highly recommend this office for all your insurance needs."
We responded:
"Thank you so much Lauryn! Being your agent is a priviledge. Taking the time to write a review is much appreciated."
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Daniel Marsh

February 3, 2023

5  out of  5
rating by Daniel Marsh
"Very friendly and eager to help you get the right insurance coverage for your needs. Highly recommend this State Farm Office."
We responded:
"Thank you Daniel! It is a pleasure servicing your insurance needs. Take care!"
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Bill El

January 26, 2023

5  out of  5
rating by Bill El
"Always helpful and flexible. Issue free 20+ years as a customer."
We responded:
"Thank you Bill! It is always a pleasure handling your insurance needs."
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robert gaudreau

March 21, 2022

5  out of  5
rating by robert gaudreau
"Randy has been my State Farm Insurance agent for meny, many years. He is very professional and great customer service. I would highly recommend Randy for all of your insurance needs. He will be my agent for many more years, he is the best, in my opinion."
We responded:
"Thank you so much Robert! It is a pleasure being your insurance agent. Thank you for the very nice review!"
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Craig Fehr

February 22, 2022

5  out of  5
rating by Craig Fehr
"Excellent Service knowledgeable and professional. Highly recommended this Team."
We responded:
"Thank you Craig! Your comments are truly appreciated."
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william christensen

November 20, 2021

5  out of  5
rating by william christensen
"Randy's office was recommended to me after purchasing my first rental property in North Las Vegas back in 2011 and after receiving great customer service from Karen, went back to Randy's office again in 2012 for property #2. Most of my dealings with Randy's office has been with Karen and I have to say that not only is she professional, knowledgeable and extremely helpful but, is always a pleasure to speak with. Costs are always important but, I am big relationships and service; Karen has gone above and beyond over the years thus keeping me a loyal client! I have State Farm for both my personal and rental properties here in NV and CA and the relationships I have with both offices are why I'm there. Thank you Karen for the great service over the past 10 years and thank you Randy for having a great office, products, and being smart enough to hire Karen! 5 Stars to this office and know if you engage Randy's office, you will get fantastic service along with your insurance policies!"
We responded:
"Thank you for the VERY kind review William. Karen is fantastic and we greatly appreciate your business!"
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Alan Dill

August 16, 2021

5  out of  5
rating by Alan Dill
"Randy and staff have been our State Farm Agent for over 15 years maybe 20, they have always been helpful and take care of our needs. Good service."
We responded:
"Thank you Alan. You are the best!"
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Mamie New

February 16, 2021

5  out of  5
rating by Mamie New
"The office staff is very helpful and very verse on all the services Randy Meservey offers. Karen is awesome."
We responded:
"Thank you Mamie!"
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Chelsea Bulaglag

February 13, 2021

5  out of  5
rating by Chelsea Bulaglag
"I've been with state farm, specifically with Randy and Karen, for 5 years now and I have no complaints with the services that I receive from them. They are very friendly and they don't make me feel like a nuisance whenever I need something done. My whole family moved to state farm and we are more than happy and content with the services from this branch."
We responded:
"Thank you Chelsea!"
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Donna Philebar

February 12, 2021

5  out of  5
rating by Donna Philebar
"I have had Randy Meservey as my agent for over 20 years. He is great as well as his assistant Karen. I have my vehicle and home insurance with him. He understands your needs on which policy is best and accommodating it. For such a large company it is not whenever you need something. I am treated like a friend and not just a customer. I definitely would recommend him."
We responded:
"Thank you so much Donna. It truly is a pleasure being your insurance agent!"
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russell harman

February 11, 2021

5  out of  5
rating by russell harman
"been with randy for over 20 years ... full service doesn't even begin to express the quality and treatment you get from Randy and his staff...simply the best"
We responded:
"Thank you sir! I very much appreciate you."
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Kimberly Miller

February 11, 2021

5  out of  5
rating by Kimberly Miller
"I’ve been with Randy Meservey’s office for about 15 years now and I have always loved how quick they are to answer my call and that he thoroughly answers every question I come up with. Randy always takes the time to explain each policy to me and give me his recommendation for if it were his car or home."
We responded:
"Thank you Kim. You are terrific! Your kind words are very much appreciated."
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Maruli Sihite

February 11, 2021

5  out of  5
rating by Maruli Sihite
"Randy and Karen are like family for me. They are very friendly and helpful any insurance needs. You are not going to be disappointed .."
We responded:
"Thank you so much Maruli!"
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Kelly Villaverde

February 11, 2021

5  out of  5
rating by Kelly Villaverde
"My wife and I have employed the services of Randy Meservey's office since 2014, the year we moved to Las Vegas. He remains our agent even though we recently moved to Reno and we see no reason to change. Karen is a jewel. She takes care of business with great efficiency and never fails to brighten my day when we speak."
We responded:
"Thank you Kelly for the kind words. I hope you are enjoying Reno!"
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Samuel D Mandello

February 10, 2021

5  out of  5
rating by Samuel D Mandello
"I've been with State Farm Insurance since 1975yr. I've always been able to trust Randy & Karen for my Insurance needs. I've always trusted my insurance with State Farm, and Randy & Karen always have had my best interest, for my insurance needs. Please if your in need of insurance give Randy or Karen a call, and ask them to help you to find an insurance that will be best for your Insurance for Home, Rentals, or vehicles. They will be able to help you out in a timely manner. Regards,"
We responded:
"Thank you Sam! You have been a treat. I greatly appreciate the kind words."
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Tanner Peiterson

February 10, 2021

5  out of  5
rating by Tanner Peiterson
"I have been insured through this office for many years now everything from life, home, car, trailer, and SXS. Randy and Karen in the office have both been great to work with....... always helpful, informative, and there anytime I need whether it's a simple question, temp ins cards, or even to make a claim. I have referred many people to their office as they have consistently gone above and beyond, genuine, sincere, knowledgeable, and helpful people are hard to come by but rest assured you're in good hands here!"
We responded:
"Thank you so much Tanner for the kind words. It truly is our pleasure!"
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Edward Giustiniani

February 10, 2021

5  out of  5
rating by Edward Giustiniani
"Randy Meservey is simply AWESOME! Randy has been my State Farm agent for over 14 years. He is always very professional, knowledgeable, kind and always has his client's bests interests. He listens to what his clients have to say and his advice and recommendations are appropriately tailored to each individual/family's needs. Something I put great importance on is receiving timely replies - and once again - Randy won't let you down. Karen - Randy's assistant is also very polite and professional. Like the commercial says - they're like your 'good neighbors' and you'll have an agent/agency for life. Thank you!"
We responded:
"Thank you so much Eddie for the great review Eddie. I really enjoy you and our discussion of sports. Take care!"
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Michael Wineski

February 6, 2021

5  out of  5
rating by Michael Wineski
"Randy has always been there for me. Even when a ram hit my car in the middle of the desert. He didn't even question it. Things happen. Randy is the best!"
We responded:
"Thank you Michael! Let's hope the rams leave you alone and you are safe!"
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Elise Rosenblatt

January 25, 2021

5  out of  5
rating by Elise Rosenblatt
"Randy and Karen are very professional and very responsive. Whenever I send an e-mail, they always respond very quickly. I would highly recommend their services!"
We responded:
"Thank you Elise! I appreciate you and your entire family."
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ShaW ShanK

January 24, 2021

5  out of  5
rating by ShaW ShanK
"Karen, an amazing secretary, she is the best. They are like family to my family. Great service, communication, etc."
We responded:
"Thank you so much for the kind review. Karen is the best!"
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Mina C

January 23, 2021

5  out of  5
rating by Mina C
"My husband and I have been loyal clients of Randy Meservey's since late 1999, which was even before my husband and I were even married! It's been a long time! In all honesty, he's kinda like one of my longest friends, him and Karen (his assistant). When I call, I literally have conversations with him about my family and then towards the end of the conversation we talk about why I called in the first place. I've never ever felt like just a customer and that's the best feeling. With so many insurance companies out there offering this or that, we have never left State Farm because we've never felt the need to. Him and his staff (Karen) has been and are always there to help us with anything we need. I recommend anyone in need of insurance to go straight to Randy Meservey. He's the best! Him and his staff will provide you the exceptional service you need and deserve."
We responded:
"It has been a pleasure Mina throughout the years! Thank you for the wonderful review."